We don't just keep your IT running — we make it work harder for your business. OrenTech delivers end-to-end managed services across South Wales: from the device on your desk to the core of your infrastructure, your network, and boots on the ground when you need them.
When something stops working, productivity stops too. Our helpdesk is staffed by real engineers who understand your business — not a script-reading call centre. We resolve issues fast so your team can focus on the work that matters.
"Most IT problems aren't really IT problems — they're business problems in disguise. We resolve the ticket and understand the underlying workflow, so the same issue doesn't come back."
Servers, storage, cloud platforms, virtualisation — your infrastructure is the engine room of your business. We design, deploy, monitor, and manage it so it never becomes a bottleneck. Whether you're on-premise, cloud, or hybrid, we keep it running and evolving.
"Welsh SMEs don't need data centres — they need the right infrastructure for their size, their growth, and their budget. We build it properly from day one, so you're never paying to fix technical debt."
Hybrid working, cloud-first applications, and increasing cybersecurity demands mean your network is more critical — and more complex — than ever. We design, manage, and monitor your entire network so it's fast, secure, and built for how your business actually operates.
"A slow or unreliable network is invisible until it becomes unbearable. We make network performance measurable, proactively monitored, and tied to business outcomes — not just uptime percentages."
Remote support is fast and efficient — but some situations need a human being on-site. Our engineers are based across South Wales and can be with you in hours, not days. From cabling and hardware to full office moves, we're there when it counts.
"There's no substitute for a local engineer who knows your building, knows your team, and knows your systems. Being Welsh-based isn't a marketing line — it's the reason we can be on-site when it matters."
You'll have a named engineer who knows your sites, your systems, and your team. No strangers showing up with a clipboard — just someone who's been in your office before and understands how your business works.
| Service | Essentials · £25/user | Business Secure · £59/user | Compliance Elite · £89/user |
|---|---|---|---|
| Helpdesk (Business Hours) | ✓ | ✓ | ✓ |
| 24/7 Helpdesk | — | ✓ | ✓ |
| Device Management (MDM) | ✓ | ✓ | ✓ |
| M365 Licence Management & Purchasing | ✓ | ✓ | ✓ |
| Patch Management | ✓ | ✓ | ✓ |
| Infrastructure Monitoring | ✓ Basic | ✓ Full | ✓ Full |
| Server Management | — | ✓ | ✓ |
| Backup & Disaster Recovery | — | ✓ | ✓ |
| Network Monitoring | ✓ Basic | ✓ Full NOC | ✓ Full NOC |
| Firewall Management | — | ✓ | ✓ |
| Scheduled On-Site Visits | — | ✓ Quarterly | ✓ Monthly |
| Emergency On-Site Response | Ad-hoc rate | ✓ Included | ✓ Priority 2hr |
| M365 Adoption Training | — | ✓ Annual | ✓ Quarterly |
| Technology Strategy Review | — | ✓ Annual | ✓ Bi-Annual |
| UK GDPR / Cyber Essentials Support | — | — | ✓ |
Book a free 30-minute discovery call with one of our South Wales engineers. No scripts, no pressure — just an honest conversation about your business and how we can help.