How OrenTech has transformed IT and cybersecurity for regulated professional services firms — delivering predictable costs, enterprise-grade protection, and technology that actually works for the business.
A long-established Cardiff accountancy practice serving over 400 SME clients across South Wales. Regulated by ICAEW and handling sensitive client financial data daily across three offices. Their previous MSP had delivered years of unpredictable invoices, three separate security tools nobody fully understood, and a near-miss ransomware incident that finally prompted a change.
We began with a full infrastructure and security audit across all three offices. Within 48 hours of onboarding, SuperOps RMM gave us visibility of every device. Cynet XDR replaced the three disconnected security tools in a single deployment — with immediate 24/7 SOC coverage.
We conducted an M365 licence audit on day one, right-sizing from 50 to 38 seats and recovering £3,600 in annual spend. Conditional access policies and MFA were enforced across all accounts within the first week.
We then prepared and supported Griffiths & Parry's Cyber Essentials+ application — managing the technical evidence, gap remediation, and assessor liaison from start to certification in 90 days.
A two-site solicitors practice regulated by the SRA, handling conveyancing, family law, and commercial property across Newport and Cwmbran. Law firms are among the most targeted by cybercriminals — specifically for the high-value client funds held during property transactions. When a ransomware attempt was blocked by their then-current AV, Bevan & Thomas realised they had escaped through luck, not design.
The ransomware incident made speed essential. We onboarded Bevan & Thomas within 72 hours, deploying Cynet XDR across all 52 endpoints at both sites simultaneously. Within 24 hours of deployment, Cynet detected and blocked a second attempted intrusion from the same threat actor — confirming the original incident had left a persistent backdoor their previous AV had missed entirely.
We consolidated management of both sites under SuperOps, established encrypted email workflows for client fund instructions, and upgraded the M365 estate to Business Premium — unlocking Defender capabilities and actually reducing overall licensing cost through right-sizing.
A full SRA Cybersecurity Standards gap analysis was produced and remediated, giving the partners documented evidence of compliance and a defensible position in the event of any future SRA inspection.
A growing multi-site NHS and private dental group across the Valleys, subject to NHS DSP Toolkit obligations and handling patient data under UK GDPR. Clinical systems — patient records, X-ray imaging, appointment management — were running on ageing hardware with no centralised management, no verified backup, and an annual NHS DSPT submission the practice manager described as "a nightmare we dread every year."
We began with a full clinical IT audit — mapping every device, every data flow, and every compliance gap across all four sites. The priority was the Windows 7 imaging system: we worked with the clinical software vendor to validate migration to a supported OS without disrupting the imaging database, eliminating the most critical security risk within 3 weeks.
SuperOps brought all four sites under unified management for the first time, giving visibility of every device from a single dashboard. Datto BDR was deployed with image-based backup and a first verified restore test completed within week two.
We then worked through the NHS DSPT requirements systematically — producing evidence packs, updating policies, training staff, and managing the formal submission. The result: "Standards Met" on the first submission under OrenTech management.
A Swansea-based IFA practice managing over £120m in client assets, directly authorised by the FCA and subject to strict data security and operational resilience requirements. As a smaller firm operating in a heavily regulated environment, Cambrian had accumulated technology debt — multiple disconnected systems, manual processes that consumed adviser time, and a cyber posture that would not have survived FCA scrutiny.
The immediate priority was the two compromised email addresses found during the dark web scan — we forced password resets, reviewed account activity for suspicious access, and enrolled both users in Cynet's continuous identity monitoring within 2 hours of discovery.
We then led a full M365 optimisation engagement: migrating client documents to SharePoint with granular access controls, deploying Teams for internal workflow, and working with advisers directly to automate document generation and approval workflows. The result was measurable time recovered — 30% fewer hours per adviser per week spent on administrative tasks.
A formal FCA operational resilience gap analysis was produced, covering important business services, impact tolerances, and the IT controls supporting them. This gave Cambrian a defensible documented position for regulatory purposes and identified two additional resilience improvements we subsequently implemented.
OrenTech's compliance experience spans the regulated professional services sectors most common across South Wales.
Every client in these case studies started with the same conversation: a free, honest assessment of where their technology and security actually stood. No obligation. No sales script. Just clarity.